"Phil is not only a great guy, but he genuinely knows how to solve any problem you throw at him, and we've certainly had a few over the years."
Melanie B., Google review
★★★★★
"Phil is hands-down the best pest control guy we've ever had. He shows up right on time, always friendly and professional, and took the time to actually explain what he was doing and why."
Tanya G., Google review
★★★★★
"Had an amazing experience. They were very quick and efficient, I couldn't have asked for anything more. Phil and his team did an amazing job and couldn't recommend more."
Jorja W., Google review
★★★★★
"Gave me honest and genuine advice and service at a great price."
Google review
★★★★★
"Extremely high standard of work, communication and customer service."
Google review
★★★★★
"Phil and Cooper did a fantastic job cleaning our carpet, rugs and furniture."
Google review
Short answer: the body corporate pays for carpet cleaning in common property, lobbies, hallways, lift areas and shared function rooms, because that is what strata levies fund. Carpet inside an individual lot, an owner's own apartment or unit, is that owner's or tenant's own cost, the same as any other residential job. Confusion usually comes from not knowing which category a space actually falls into.
Written by Phil, CPH Services Gold Coast. Carpet cleaning technician and licensed pest control technician, working Gold Coast properties since 2011. IICRC accredited. Three Best Rated Best Business, 2016 to 2026.
Common property vs your own lot
Body corporate and strata levies fund the upkeep of shared or common property, entry lobbies, corridors, lift areas, stairwells and any shared function or recreation rooms. A committee or building manager typically books and pays for cleaning in these areas, and can request a proper invoice for the body corporate's own records. Carpet inside an individual lot, the actual apartment or unit itself, is private property. It is that owner's or tenant's own responsibility and cost, exactly like any other residential carpet cleaning job, whether owner occupied or rented out.
Booking for a body corporate
Building and strata managers generally need a few things a single homeowner doesn't: a scheduled recurring clean, quarterly is common for busier common areas, an after hours access window so the job doesn't disrupt residents coming and going, and clear invoicing that can be filed for the body corporate's own records and AGM reporting.
What we've done for commercial and strata clients
We regularly handle larger scheduled commercial carpet work alongside our residential jobs, including retail environments with strict access windows and presentation standards. That same after hours, zoned approach applies just as well to a strata common area, cleaning corridors and lobbies without disrupting residents during the day.
Got questions? Straight answers below. Or skip ahead:
Yes. We service strata and body corporate common areas across the Gold Coast, including scheduled recurring cleans and after hours access.
Who pays for hallway and lobby carpet cleaning in an apartment building?
The body corporate, funded by strata levies, since hallways, lobbies and other shared areas are common property, not part of any individual lot.
Is cleaning inside my own apartment covered by the body corporate?
No. Carpet inside your own lot is your own cost as the owner or tenant, the same as any other residential job, separate from common property maintenance.
Can you provide an invoice for body corporate records?
Yes. We provide a proper invoice for every job, which is useful for a strata committee's own records and AGM reporting.
Ready for an honest estimate?
Tell us about the job in 60 seconds. Personal reply, usually the same day. No pressure, no lock-in, no call centre.
